help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-16-2021 17:05

‎08-16-2021 17:05

I went swimming with my watch on, dried off the watch and noticed the battery was low, 15%.  But on the charger, came back in an hour, watch was warm and was turned off, it was on when I put on to charge.  Now it won't turn on, suggestions or have I killed my watch

Best Answer
Labels:
1 REPLY 1

‎08-17-2021 04:22 - last edited on ‎02-10-2025 07:09 by Fitbit Moderator

‎08-17-2021 04:22 - last edited on ‎02-10-2025 07:09 by Fitbit Moderator

@VERMELTFOORT Welcome to our Fitbit Community. Regarding the screen and charging issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get it back to life before contacting our forums.

Since you mentioned that your Versa got hot while it was on the charger, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes