Versa won't turn on

[ChaseC312]

Ive had 2, count them, two, Fitbit Versas within 3 months both are bricked, the first one, the battery died after 4 hours of use from a full charge and wouldn't turn on and the second versa quit updating the time. It was 30 mins behind and wouldnt sync with my phone so I did a factory reset and as soon as I pressed the button to do a factory reset, the watch shut off and wont turn on again. Ive tried everything with both watches, they are completely bricked. Fitbit is one of the largest scam artists in the world. Pieces of junk and wastes of money, save yourself the hassle and dont buy anything fitbit ever.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @ChaseC312. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

While reading your post I was wondering if your Versa vibrates when you connect it to the charger? Have you tried charging it around 1-2 hours?

Before considering other options, please make sure that you've followed the steps provided here Why won't my Fitbit device's battery charging?  If you have, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.