help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2019 20:26 - last edited on ‎03-06-2019 08:55 by Fitbit Moderator

‎03-04-2019 20:26 - last edited on ‎03-06-2019 08:55 by Fitbit Moderator

Has anyone had a problem down-loading apps  using using "Total Wireless" as your cell phone company?    I can not down-load any apps.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-05-2019 06:09 - edited ‎03-05-2019 06:12

‎03-05-2019 06:09 - edited ‎03-05-2019 06:12

Hi, you can only download/install apps that are supported by Fitbit. these you can find in your Fitbit app on the page with the Clock and App tiles. There are some exceptions to this rule, like the Pandora app for instance. But that one needs an extra account, etc to be used on the Versa. 

Best Answer
0 Votes

‎03-06-2019 08:54

In response to SunsetRunner

‎03-06-2019 08:54

@Culpster Welcome to our Fitbit Community! I'm sorry to hear about the difficulties you've experienced when trying to download apps to your Versa. As @SunsetRunner mentioned, only apps that are supported by Fitbit can be downloaded. Please follow @SunsetRunner's instructions in order to see the list of the available apps for your Fitbit.

 

If you found @SunsetRunner's answer helpful, please don't forget to mark it as a solution.

 

We'll be around if you have any doubts! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer