Versa2 and Windows 10 App

[newyorkmets212]

I would like to request the ability to sync my Versa 2 with my Windows 10 app. I am disappointed that this was not available at the product's launch date

[Defendorio]

I agree. I've just stumbled upon this issue as my mobile phone is older and won't run the latest Android OS.

Gee! I SURE WISH I KNEW OF THIS REQUIREMENT BEFORE I PURCHASED IT!

[SteveH]

I think it's tricky getting this information across before we buy. The retail box for the Versa 2 and the fitbit online store both say that we need an iOS or Android device and don't mention Windows. They also both direct us to www.fitbit.com/devices to check compatibility. But, thing is, who reads them? It's particularly difficult if you buy from a store as who has time to both reading the small print on the bix before handing over the cash?

I think fitbit do try to make the requirements clear. I'm sure they could do more. But I've no idea what that might be.

[Defendorio]

No, the box simply says "iPhone and Android compatible". Nowhere on the box does it say that a specific OS version is REQUIRED just to get the Versa 2 up and running.

Perhaps if they spent an extra nickel on ink, they could afford to print OS version requirements on the box. But I understand, that would require having a modicum of empathy for your customers.