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Versa2 will not turn on

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‎04-19-2021 04:46

‎04-19-2021 04:46

My versatile will not turn on.  My app says it's fully charged but will not come on at all.  I tried all of the tricks ect...please advise what to do.  I got it for Christmas.  

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7 REPLIES 7

‎04-19-2021 04:48

‎04-19-2021 04:48

Mine is doing the same!

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‎04-19-2021 05:42

In response to lindsay40

‎04-19-2021 05:42

Trying to figure out how to get a replacement. Of course I don't have the box or receipt.   It's not been working for a month but I hadn't been using it due to surgery.  

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‎04-19-2021 08:04 - last edited on ‎04-20-2021 06:44 by Moderator Alum

‎04-19-2021 08:04 - last edited on ‎04-20-2021 06:44 by Moderator Alum

Mines the same,  it just won't switch on yet its fully charged 

 

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Have you solved it ?

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‎04-20-2021 05:41

In response to lindsay40

‎04-20-2021 05:41

No still nothing 

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‎04-20-2021 06:26

In response to J.R.M

‎04-20-2021 06:26

Press and hold the power button for until the logo appears.  It will seem like forever but eventually it does come on. 

 

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‎04-20-2021 06:42

In response to LATerrell

‎04-20-2021 06:42

Tried that-logo appeared and then went away again.  Thanks

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‎04-20-2021 06:43

‎04-20-2021 06:43

Hi, welcome to the Community forums, @Rwkem2 @LATerrell @J.R.M @lindsay40. 

 

Thank you for sharing that you've been having this inconvenience with your Versa 2 watches. 

 

If you already tried the restart procedure and you continue to have the same problem, and if you haven't done so already, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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