Versa2

[SiskSiskg]

My versa2 is dark and now it will not connect .I could barely see smothering even the time.

[Guy_]

Hi @SiskSiskg - it may need charging if you see nothing

If you see it dim, out of sunlight, try pulling down from the top edge once and then again and click on the 2 white bars to get to Quick Settings and make sure sleep is not enabled because that dims the watch.

Author | ch, passion for improvement.

[SiskSiskg]

It was fully charged and it is still dull even in the house, I changed the face on my versa 2too.

[Guy_ · Accepted solution]

@SiskSiskg - chat via the Fitbit App, click profile photo, Help support, Contact Customer support. They may take you through a factory reset to check if it's faulty.

If under warranty, 1 or 2 years depending on country law, take it back to the place you brought it for replacement with a new one.

[SiskSiskg]

I don't think my versa2is under warranty because I have had it shortly after it came out and I don't remember where I bought it. 

[SiskSiskg]

My versa 2 died yesterday ,I was at a water park and I couldn't even see the time it was black nothing