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Versa2

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‎03-13-2020 13:21

‎03-13-2020 13:21

My Versa2 keeps turning off. I’ve only had it since Christmas. I’ve turned it off and back on. I did a factory reset. I don’t have anything extra on it. At random times I can’t even use the touch screen. I never had issues with my Versa so I’m really disappointed with this watch. I rely on this watch to keep me updated with my 5yr olds blood sugars while I’m at work. Please help!!

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‎03-13-2020 17:25 - edited ‎03-13-2020 17:25

‎03-13-2020 17:25 - edited ‎03-13-2020 17:25

Hi @Hsears , I will  flag your problem to the Moderator Team. One of them will contact you soon via this topic, so keep a close eye on it. Furthermore I would like to advice you also to contact Customer Support since your Versa 2 is still under warranty. 

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‎03-14-2020 15:41

In response to SunsetRunner

‎03-14-2020 15:41

Hi @SunsetRunner , thank you for your help  and letting us know about the situation from @Hsears !


@Hsears a warm welcome to the Community! Support informed me that you already contacted them ! How di it go  with Support?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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