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Verse 2 Lite not syncing Bitmoji watchface

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‎04-06-2021 16:12

‎04-06-2021 16:12

I tried to download the Bitmoji watchface that says “By Fitbit” because I didn’t trust third party watchfaces. That was several months ago. It will not sync to my watch, even though I have tried to do it several times. I have reset my watch, logged out of my app, restarted my phone. Nothing is working. I don’t even want the watchface anymore but the app will not let me delete it. It sends me notifications incessantly that my watch will not sync, but no matter what I try I can’t get it to stop. It won’t sync, it won’t stop trying to install it, and it won’t stop sending me notifications.

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‎04-07-2021 04:25

‎04-07-2021 04:25

@JohnnyClueless Welcome to our Fitbit Community. I totally understand how you feel about the Bitmoji clock face installation and I appreciate the time you've spent trying to resolve this issue before contacting our forums.

 

Please make sure that you are following the steps that are listed in this help article.

 

Hope this helps.

JuanJo | Community Moderator

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