Verse 2 button stopped working

[Mushikilimanjar]

Hi friend i have tried to use all tutorial to activate the left button for almost a week using air blowing and tooth pick but not working i bought it on th 13 October 2019 its too bad for fitbit  addict like us

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Mushikilimanjar, welcome to our Fitbit Community. I'm sorry to hear that the button of your Versa 2 stopped working. By the way, thank you for troubleshooting this issue before contacting our forums.

Due to this, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.

[Mushikilimanjar]

Thanks so much juanjo 

I have received their email we are still chatting with them tried to send the video of my fitbit because he was talking about back button since my fitbit have only one button 

[Mushikilimanjar]

Im deeply disappointed for how fitbit service treaded me, very much i think this brand was not designed for everyone, i think its time for we people from third world countries to creat our product specially for us, i bought my versa 2 through amazon it is not working their just telling me their dealing with only customer whom they bought directly, this brand is a new one i think it is not even have 5 month on the market its fuctionality is proven weak instead of taking serious measures to control it their just running away from it. I'm so disappointed the brand that i trusted and saved for it can just tell me that