help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Vertical lines on screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2019 10:48

‎07-09-2019 10:48

I've had my Versa since January. Last Friday I noticed vertical lines on the screen then an hour or so later the screen was completely black. At the time my watch was fully charged, but i put it back on the charger.  I have tried several times to reboot it, but have yet to be successful.  Suggestions are welcome as I actually miss all of the stats. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-11-2019 10:06

‎07-11-2019 10:06

Hello @bloomgirl04, welcome to the Community forums. 

 

Thank you for the information about he screen being completely black and confirming that you already tried to restart your watch. I've gone ahead and sent your information to the Customer Support team for further assistance with this, so you should be getting a reply soon.

 

Keep me posted on the outcome.

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes