Verza 2 Not Recording Relax App Breathing

[Lissyloop7]

Hey there,

My Versa 2 won’t record the breathing sessions I do via the Relax app on the main Fitbit app dashboard under Mindfulness. I’ve tried logging out of the app and force quitting it, along with restarting my Versa 2 but that didn’t work. I’ve tried both 2 minute and 5 minute sessions but neither logs on my Fitbit app. 

I’ve seen questions like this about the Charge 2 (and no suggestions in those threads have worked) but nothing about the Verza 2. 

Help! 🙂

[EdsonFitbit]

Welcome to the Fitbit Community @Lissyloop7.

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

This situation has been forwarded to our team for further investigation. Once any update be available it will be communicated as soon as possible. Sorry for any inconvenience this could have caused to you.

Please make sure to keep the Fitbit app updated so the rest of your data can sync correctly.

If you have any question, please let us know.