Warning message

[AJKing]

I don’t quite know what I did but I have a continuous warning message saying

This app requires the ‘internet’ permission to be granted 

Even resetttmy verses won’t stop it. 

Any help is appreciated. 

[SunsetRunner]

Try uninstalling the app, rebooting your phone and re-installing it again.

[AJKing]

Hi thank you for your suggestion, I did as you said but unfortunately this hasn’t solved the problem.



Sent from my iPhone

[MSakacsi]

I am having the same issue...  Just started flashing the message and will not stop.  I cannot reset the phone.  Tried removing and reinstalling but no change.  Seems it is a "just after warranty" issue (ended in June).

[AJKing]

It’s very frustrating. Fortunately mine Fitbit is still in warranty, so will be contacting them tomorrow. I’ve uninstalled and reinstalled the app too. Can’t do a hard factory reset because of the warning issue as I can’t get into the settings. 

[AJKing]

Hi, I’ve phoned Fitbit customer service and they helped me sort the problem. Have you used a watch app on your versa? If so I can help you sort your issue. If it was a different app then I’m not sure but recommend you phone customer service for support. 

[MSakacsi]

Hi,

Yes, I was updating my watch face when this occurred.  I chatted with Customer Support and they could not figure it out....

Any help would be appreciated.

Mike

[AJKing]

I’ll try and explain the best I can.
I was told to go to the Fitbit app on my phone
Go to your account (top right, a credit card looking symbol)
Go to the versa option
In there you should be able to select clock faces
Select all clocks
Then choose one that Fitbit recommend
I chose a simple one (to start with, it changed within seconds and no more continuous message)

I have changed my clock face again and all is good.

Good luck, I hope this works for you. If not let me know I case I’ve missed a step. Not that I think I have as I was going through the process as I was typing.

Sent from my iPhone

[MSakacsi]

Worked Great.  Thank you for sharing.

Mike

[AJKing]

That’s brilliant, glad to have been able to help.

Adela


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