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Watch fell apart

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‎01-25-2020 21:17 - last edited on ‎06-04-2020 17:22 by Fitbit Moderator

‎01-25-2020 21:17 - last edited on ‎06-04-2020 17:22 by Fitbit Moderator

Has anyone else had this happen to their watch, my versa lite less than 1 year old  the entire glass front or top completely split away from the frame,  doesn't work anymore.

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‎01-31-2020 14:21

‎01-31-2020 14:21

@Austouri Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

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