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Watch fell apart

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‎01-25-2020 21:17 - last edited on ‎06-04-2020 17:22 by Fitbit Moderator

‎01-25-2020 21:17 - last edited on ‎06-04-2020 17:22 by Fitbit Moderator

Has anyone else had this happen to their watch, my versa lite less than 1 year old  the entire glass front or top completely split away from the frame,  doesn't work anymore.

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‎01-31-2020 14:21 - last edited on ‎10-08-2025 10:36 by Fitbit Moderator

‎01-31-2020 14:21 - last edited on ‎10-08-2025 10:36 by Fitbit Moderator

@Austouri Welcome to the Community. Sorry for the delayed reply. 

Thanks for the details mentioned. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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