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Watch info no syncing properly

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‎03-27-2019 15:10

‎03-27-2019 15:10

I make it a point to try and always hit my daily step goal and hourly movement goals. But lately I've noticed that although on my watch I'll get 9/9 on the app it's showing missed steps for 1 or 2 hours when I know I've gotten it and the watch says so. This really bothers me as the app is ultimately what keeps track of steps in the long run. I've reset the watch...I've reinstalled the app...nothing

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‎03-27-2019 15:14

‎03-27-2019 15:14

Hi @JBR123, do you have an Android or an Apple phone?  If it's an Android, I believe it may be a bug.  In that case, you might want to head over to the Android Forums and post your question over there.  If you have an Apple, those forums can be found here.  On the off-chance you have a Windows phone, you can find those forums here.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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