Watch issues

[Denise1978]

My Fitbit has burnt my skin! It happened the last few days! I’ve been wearing Fitbits for years and this has never happened! Any help or advice? 

[SunsetRunner]

@Denise1978 - please stop wearing your device and contact Fitbit Support. 

[Denise1978]

It won’t take me to the support page

Get Outlook for iOS

[SunsetRunner]

Tap Help at the bottom of the page, then Get Support. If it does not work, please let me know what country you are in and what device you are reading this post on. Thanks, @Denise1978    

[Denise1978]

I live in n.Ireland and I’m using an iPhone 12! It doesn’t work 

[SunsetRunner]

@Denise1978 - This link should take you to Support in Ireland: 

https://myhelp.fitbit.com/s/support?language=en_US&co=IE

You should see the screen pictured below. If not, at least this shows the phone number.  

[Guy_]

@Denise1978  -

in addition to contact Fitbit Support they are also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.