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Water and MFP not syncing

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‎07-24-2019 18:38 - last edited on ‎07-26-2019 14:22 by Fitbit Moderator

‎07-24-2019 18:38 - last edited on ‎07-26-2019 14:22 by Fitbit Moderator

Water is not syncing from watch to app.

 

My Fitness Pal data not syncing to app or watch.

 

 

Moderator edit: updated subject for clarity. 

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‎07-26-2019 14:33

‎07-26-2019 14:33

Welcome to the Fitbit Community @SunsetRunner. I'll be happy to assist you with your water and MFP log inquiry.

 

Please sync your device multiple times in order to log the water on your account. 

 

To sync with MFP again, unlink and relink both apps. 

 

Let me know if you need further assistance.

Andrea | Community Moderator, Fitbitp>

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‎07-27-2019 12:58

In response to AndreaFitbit

‎07-27-2019 12:58

I have done this. Water I enter on my versa does not sync to fitbit app
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‎08-01-2019 07:54

In response to SunsetRunner

‎08-01-2019 07:54

Hello!

 

When I enter water on my Versa Lite ---it is NOT SYNCING to the fitbit app no matter how many times I reload. 

I have deleted the app from my phone and deleted the device from my app and reloaded everything fresh and it is still not working. 

please advise. I do not always have my phone w/ me to record water and want to be able to do this from my watch. 

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