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Water logging issue after update

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‎12-08-2019 13:46

‎12-08-2019 13:46

Has anyone been unable to log their water from the watch after this recent update? 

Everything was working perfectly up until last weeks update! I cant track my water, see totals and have syncing issue with the app. I've reinstalled the app, restarted and paired/unpaired the versa multiple time. Nooooothing is working!! So frustrating that I've had this tracker for 7 days and I'm ready to return it cause it's not working right.

Is there a fix coming soon for this or are we all stuck like this??

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4 REPLIES 4

‎12-09-2019 14:42

‎12-09-2019 14:42

Definitely having problems with water not tracking. Not matter if I input consumption in the watch or mobile app, it is not logged. All other apps are syncing okay though. Sorry you're having so much trouble. 😞

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‎12-09-2019 20:51

‎12-09-2019 20:51

I have the exact same problem.  It started behaving that way as soon as I updated the firmware a couple days ago.  It is annoying, because i really liked the convenience of adding my water directly on the Versa 2.

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‎12-09-2019 21:48

‎12-09-2019 21:48

Also unable to log water on my Versa. Still works on the app, but not very convenient. Hoping this gets fixed soon.

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‎12-10-2019 04:34

‎12-10-2019 04:34

Thanks Ladies for letting me know that I'm not alone lol

I love the tracker and I was so excited to use it. I've gone as far as factory reseting to reinstall the update to make sure it properly installed.. .but still nothing. This is a developer issue because every time in the past I updated my old tracker's firmware something wasn't working right, and then patches/fixes were pushed thru to fix it. I just hope this is fixed soon.

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