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Weather app is no longer shown

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‎12-21-2019 17:31 - last edited on ‎12-22-2019 18:10 by Fitbit Moderator

‎12-21-2019 17:31 - last edited on ‎12-22-2019 18:10 by Fitbit Moderator

Why is my weather not appearing on my clock face? It did until a week ago. Synced and restarted both my phone and the watch.

 

Moderator edit: Subject for clarity

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‎12-22-2019 18:09 - last edited on ‎08-16-2025 14:07 by Fitbit Moderator

‎12-22-2019 18:09 - last edited on ‎08-16-2025 14:07 by Fitbit Moderator

Hi @jolindadupreez, welcome to the Community Forums!

Thanks for bringing this to my attention, seems odd that the Weather app is no longer shown on your Versa apps, thanks for troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check our help article: How do I set up and troubleshoot apps on my Fitbit device? to setup this app again if necessary and then try some troubleshooting steps if it's not syncing as it should.

Please keep me posted and let me know if you have any additional questions. 

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‎01-02-2020 14:07

In response to RicardoFitbit

‎01-02-2020 14:07

The weather app is yet not working. When it was first installed it worked, now it doesn't.  On the mobile app i can't get the location installed.Sent from my T-Mobile 4G LTE Device
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