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Weekly Progress Report Didn't Sync

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‎03-12-2019 04:54

‎03-12-2019 04:54

I just got my Weekly Progress Report that I get via e-mail each week and it did not sync my work from the last 3 days of the week in which my goals were reached.  It seems that things keep going wrong w/ this device and I'm near throwing it in the trash and getting a Garmin.  This is getting tackier and tackier by the week.

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‎03-13-2019 09:20

‎03-13-2019 09:20

@SunsetRunner  Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your weekly report doesn't show all your information. The report is done with the data that has been uploaded to your account so if you don't sync your Versa you won't see the steps there. I suggest you sync your Versa on Sunday (at least in the morning and evening) so all or most of the data is already synced with your account when then report is made on Monday.

 

Please try this and let me know the outcome.

Alvaro | Community Moderator

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