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Weekly exercise is not updating properly

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‎06-01-2019 04:28 - last edited on ‎06-02-2019 19:02 by

‎06-01-2019 04:28 - last edited on ‎06-02-2019 19:02 by

each day the walking done over the day was updating (starts at 00.00) it stopped but has restarted but is always behind.

Today Sunday it updated last Mondays data.

It now shows 2 of 5 days exercise for this week- 3 days into the next week this week will finally show 5 days.....

restarted watch several times, deleted /reloaded app, factory reset watch, Bluetooth on/off several times,

 

Any advice would be appreciated, otherwise I will always have to be behind....

 

 

Moderator edit: subject for clarity

 

 

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‎06-02-2019 19:00

‎06-02-2019 19:00

@Heather1015 welcome to the Community! 

 

Thank you for sharing that your steps and weekly exercises are not updating properly. I appreciate your efforts to resolve this and would like to confirm that your watch is syncing, so you see your latest and updated information on the dashboard. If you experience any difficulties with syncing your device, please check our complete troubleshooting steps from this help article: Why won't my Fitbit device sync?

 

Please keep me posted!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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