09-11-2019 05:44
09-11-2019 05:44
Hi All,
Sorry for bothering but, I have just acquired a FitBit Versa and I cant manage to get the whatsapp notifications on. I have already received a lot of them in my phone (Iphone Xr) but when I go to the notifications page and check which apps I can turn the notifications on, whatsapp is not one of them.
can you help me please?
thanks
Nuno
09-11-2019 08:49
09-11-2019 08:49
Hi Nuno,
Receiving Whatsapp notifications on an iPhone is a known issue. Nevertheless, try this: in the dashboard of your Fitbit app, press the watch icon on the left side on top of the screen. Scroll down to notifications and scroll down to apps. Press it and you will see a list of availalble apps. Scroll to untill you find Whatsapp en enable it by pressing on the square on the right side of the app. Now you should be able to receive Whatsapp nessages on your Versa. Regards kuzibri
09-11-2019 09:27
09-11-2019 09:27
09-11-2019 12:10
09-11-2019 12:10
Hi Nuno,
Something that sometimes happens is that the Fitbit app doesn't properly work in the background. I suggest that you go about your day while making sure that the Fitbit app is one of the apps that is still open (even though you're not using it) on your phone. That means that you don't completely close it and hopefully it will be able to track the WhatsApp notifications that you're receiving and eventually show WhatsApp as an app that you can get notifications from.
A few things that can also help with this (you can find them in Settings > Notifications > WhatsApp) are:
Hope you're able to get them working!