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Where is my replacement?!

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‎12-06-2023 07:34

‎12-06-2023 07:34

On the 10th of November I asked for a replacement for my Fitbit. I sent it following the instructions and it was received on the 17th of November. Today is the 5th of December and it hasn't even been sent by Fitbit yet! I have asked so many times and I have no response :S 

I just want my Fitbit back 

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‎12-06-2023 17:33

‎12-06-2023 17:33

@VMartinez21 , A warm welcome to the Community! Thank you for your message. 
My apologies for the delayed shipment. 

Our team informed me that you are already in contact with them. They confirmed me that they received your last message. 
You'll get a reply soon. 

Hope you'll receive your Fitbit soon

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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