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Why does my versa say only available in the paid pro version

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‎11-11-2018 16:09

‎11-11-2018 16:09

My Fitbit won’t commecf to my phone, doesn’t show when I get text messages and phone calls anymore and constantly pops up available only in paid pro version 

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‎11-11-2018 18:49

‎11-11-2018 18:49

@Abs41987 Could you please elaborate which application you're talking about? Are you using a 3rd party clockface that asks you to purchase it (PRO version)? Or are you talking about an application on your phone? If yes, then which one? Fitbit mobile app does not ask for purchases. The only PRO/Premium subscriptions are offered via Fitbit Coach app. Please provide us with more details.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-12-2018 15:10

In response to Marrrmaduke

‎11-12-2018 15:10

I have to agree with @Marrrmaduke could you post a screen shot @Abs41987.. Fitbit only offers one app for each type of phone and the app is free? 

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