help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will not sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-29-2019 20:25

‎08-29-2019 20:25

I've had my Versa for several months. It continually does not sync. I have reinstalled the app, reconnected to the Wi-Fi & Bluetooth, deleted & reconnected the device. I am at a loss at what to do. Any advice?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-30-2019 00:21

‎08-30-2019 00:21

Hi @nwscubagirl What phone are you using? Is iton the Supported Devices List?

Try all the suggestions in THIS Help Article on syncing problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer