Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won’t fully sync only half sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

The sync line goes to half way , syncs steps but won’t fully sync and register my sleep

have turned off versa, turned off Bluetooth, reinstalled Fitbit ap and it won’t sort 

Best Answer
4 REPLIES 4

I'm experiencing the same issue with my Versa. Last full sync was Monday 27th, haven't been able to sync anything but steps since then.

I've tries restarting phone, shutting down Versa and reinstalling the fitbit app.

Best Answer
0 Votes

Same problems and attempts to resolve for both my wife's and my Versas. Our problems started on 25 May. 

Best Answer
0 Votes

I'm having the same issues, will  not sync the sleeping and calories and exercise functions.

Best Answer
0 Votes

Known issue with the new iOS software update for the FitBit app.  Are you on an iPhone?

Best Answer
0 Votes