05-27-2020 11:51
05-27-2020 11:51
Ive had a replacement versalite sent to me and for 5 days now ive been trying to set it up, done everything possible, uninstall app, unpaired etc, for 3 hours now (after trying again) it says stage 2 of 3 downloading n is at 3%, no other bluetooth device is on n nothing else is using wifi, it gets so far then says set up failed try again, im getting rather fed up now n the fact ive got to sit n keep touching my phone screen every 10 mins so it doesnt go off, online chat just go thru everything ive already done n say they cant help me any further, can any1 help at all 😕
05-27-2020 12:52
05-27-2020 12:52
Without knowing which phone, does the Fitbit app have permission to run in the background?
After the download starts you want to move the Fitbit app to the background so the phone doesnt stop the app when it goes to sleep.
05-27-2020 22:08
05-27-2020 22:08
06-21-2020 10:45
06-21-2020 10:45
Hi I have exactly the same issue 2 days now trying to set up. Am I missing something
06-21-2020 11:55
06-21-2020 11:55
6 weeks now trying n nothing, still got a screen saying connect to the app, ive tried on an iphone, Huawei , galaxy tablet and phone n still nothing, ive had to buy myself a cheap £35 smart watch that works perfectly n does everything my fitbit did
07-24-2020 00:37
07-24-2020 00:37
A replacement Vera was sent to me and arrived today - I cannot get the fitbit app and vera to recognise eachtoehr when i try setup the versa
07-25-2020 01:16
07-25-2020 01:16