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Wont sync

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‎03-09-2020 14:24

‎03-09-2020 14:24

I accidentally let my versa battery go to 0%. When i charged it back up the clock and all the fitness data was old and from the moment when the battery died. Took hours after for it to tell the real date and time and fitness info. But i can't sync it now either. All it says is that its "looking for device". It never finds it and doesn't sync now. Is it the app or the tracker? App says its up to date and using current version. Super frustrating!

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5 REPLIES 5

‎03-09-2020 20:29

‎03-09-2020 20:29

Type of phone? 

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‎03-10-2020 03:40

In response to Rich_Laue

‎03-10-2020 03:40

Samsung Galaxy Android device

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‎03-10-2020 05:18

‎03-10-2020 05:18

Mine won't either.  I just bought it 2 weeks ago. I have kept up charging it and I have a Samsung galaxy as well. I dont know why it wont sync or install the update or let me change the clock face. The internet isnt the problem for sure

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‎03-10-2020 06:57

In response to Runfast6

‎03-10-2020 06:57

Me too me too!! I switched phones in February  to a Samsung A20 and have had nothing but syncing trouble. I had a lg.. but i also did a fitbit update at the sametime

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‎03-10-2020 06:58

In response to Runfast6

‎03-10-2020 06:58

Me too! I switched phones in February  to a Samsung A20 and have had nothing but syncing trouble. I had a lg.. but i also did a fitbit update at the sametime

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0 Votes