help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wont turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-21-2022 08:20 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

‎09-21-2022 08:20 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

Was working fine in morning. Went to check time..nothing..won't turn on black as night

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎09-21-2022 11:19 - last edited on ‎07-03-2024 18:18 by Fitbit Moderator

‎09-21-2022 11:19 - last edited on ‎07-03-2024 18:18 by Fitbit Moderator

Hi @Dgionet - it could simply be the watch needs charging [or got water in it which can run the battery down very quickly, even causing it to get hot].

Try charging and if it gets hot stop immediately. If it doesn't respond check the cleaning and charge cable with the instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

Best Answer
0 Votes

‎09-21-2022 12:19

In response to Guy_

‎09-21-2022 12:19

It was fine this morning, while checking with phone said 45%. But will
definitely try. Thank you for your comment.
Best Answer
0 Votes

‎09-21-2022 12:19

In response to Guy_

‎09-21-2022 12:19

Thank you. Will try when I get home. Thank you fir your quick response 

Best Answer