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Wrong time displayed

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‎03-15-2019 09:33

‎03-15-2019 09:33

My  versa keeps on displaying the wrong time... several times already. I have to restore factory setting to fix it...

 

Anyone know what to do?

Thanks!

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‎03-15-2019 09:43

‎03-15-2019 09:43

You should not have to restore factory settings to fix it.  It take time and date from your phone or other sync device at each sync, so your next sync should fix the time.

 

I realize this doesn't address why time got off in the first place.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-19-2019 09:52

In response to JohnnyRow

‎03-19-2019 09:52

@eefke78 It's great to see you in our Fitbit Community! I'm sorry for the late response. However, I would like to follow up and would like to know if the issue persists or if your Versa displayed the correct time after following @JohnnyRow's advice.

 

If you found his post helpful, please mark it as a solution so other users that experience the same issue can check it out.

 

In case the issue persists, please restart your Versa as described in this help article and sync your tracker.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎03-19-2019 10:44

In response to JuanJoFitbit

‎03-19-2019 10:44

Sorry for the late reply as well.

It is behaving nicely now... did not change anything. Hope it won't happen again.

I will make sure it syncs regularly. 

 

Thanks!

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‎03-19-2019 14:09

In response to eefke78

‎03-19-2019 14:09

Hi @eefke78, just be sure before you sync it that the Time Zone on your account is correct, as this is what the Versa syncs to.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎03-27-2019 10:01

In response to DramaQueenDiva

‎03-27-2019 10:01

@eefke78 I'm so glad to hear that your Versa is working properly now. Thank you for posting the update here. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thank you so much for pointing out this important information my friend @DramaQueenDiva! 

 

See you guys around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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