connecting when starting exercise

[jpshark]

My Versa 2 isn't always connected to the GPS on my iPhone 8+. It seems I have to leave the FitBit application running on my phone and even then it doesn't always connect right away. You will see the message "connecting" when you "start" and exercise but it doesn't change. Other times it connects almost immediately...yikes! What am I doing wrong?

[Edwii]

I’ve had the same problem since the last firmware update! 😡

[Rich_Laue]

Yes @jpshark and @Edwii your Fitbit needs to be running in the background. 

Try moving the Fitbit app to the background before the screen times out.

Let me know what happens.

And please tag with an "@" in the way I tagged you above 

[Edwii]

I restarted my iPhone and my Versa and that worked.

Sent from my iPhone