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dead Versa

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‎09-17-2020 19:54 - last edited on ‎10-26-2025 17:59 by Fitbit Moderator

‎09-17-2020 19:54 - last edited on ‎10-26-2025 17:59 by Fitbit Moderator

my Versa is apparently dead. It will not charge and I tried the factory reset several times now. Still nothing but a black screen? Is there anything else to try before I have to buy a new one? 

Thanks

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3 REPLIES 3

‎09-18-2020 01:59

‎09-18-2020 01:59

I’m in the exact same boat, have tried everything but it won’t switch back on at all

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‎09-18-2020 02:54 - edited ‎09-18-2020 02:55

‎09-18-2020 02:54 - edited ‎09-18-2020 02:55

Same thing happened to me. My battery died yesterday and I've charged it and pressed and held buttons a zillion times and nothing. I'm getting frustrated and this might be my last FitBit.

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‎10-19-2020 21:12

In response to Skibumsgirl

‎10-19-2020 21:12

I let it sit on my desk for 3-4 days and it finally flashed a zero battery light and I could charge it. Now I just can't let the battery die. 

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