help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

dead Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-17-2020 19:54

‎09-17-2020 19:54

my Versa is apparently dead. It will not charge and I tried the factory reset several times now. Still nothing but a black screen? Is there anything else to try before I have to buy a new one? 

Thanks

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎09-18-2020 01:59

‎09-18-2020 01:59

I’m in the exact same boat, have tried everything but it won’t switch back on at all

Best Answer
0 Votes

‎09-18-2020 02:54 - edited ‎09-18-2020 02:55

‎09-18-2020 02:54 - edited ‎09-18-2020 02:55

Same thing happened to me. My battery died yesterday and I've charged it and pressed and held buttons a zillion times and nothing. I'm getting frustrated and this might be my last FitBit.

Best Answer

‎10-19-2020 21:12

In response to Skibumsgirl

‎10-19-2020 21:12

I let it sit on my desk for 3-4 days and it finally flashed a zero battery light and I could charge it. Now I just can't let the battery die. 

Best Answer
0 Votes