kids profile

[morales1979]

I am trying to set up an account for my son. But the only options for devices is the Ace. He has a Versa 2. Is there a way to add this to the kids account?

[Odyssey13]

Hi @morales1979  No, due to laws across the world, children are prohibited from having an online account and using these devices. The law in the United States is 13 and under and the laws in some European countries is 16 and under. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws as any responsible business should. Lying about the age would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child.

[morales1979]

Was not aware of that. And makes perfect sense, and thank you for the advise. Now I feel better about getting an Ace for my son.

[Odyssey13]

@morales1979  maybe you can use the Versa and do challenges with your son!