help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

no exercise maps registering?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2019 01:53

‎08-20-2019 01:53

My Fitbit Versa does register my run or bike ride but will not give me a map of the route done?  Is there a fix that I can do?  Thanks in advance.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-20-2019 05:31

‎08-20-2019 05:31

Hello @JB1206 and a warm welcome.  If your runs and rides are being auto-recognized, then you don't get a map.  In order to get a map, you need to use the Exercise app with GPS enabled.  Here is a Help article that will answer more questions.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes