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problems after update

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‎01-29-2020 05:52

‎01-29-2020 05:52

I did an update on my Versa yesterday.  As soon as it was done, my screen froze showing

 

Source

clock face     phone image

output

Add devices in Settings

 

I have tried all things that I found on line to try with no success.  What/how do I fix this? 

 

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‎01-30-2020 17:27

‎01-30-2020 17:27

Welcome to the Fitbit Community, @dakota7088.

 

I appreciate your participation in the Forums and sharing that the screen on your Versa froze after the update. Thank you for the additional details and your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. I appreciate your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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