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sleep stages

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‎05-11-2020 08:53

‎05-11-2020 08:53

My fitbit versa2 does not seem to record sleep stages any more, why? It does not even record when I fell asleep and woke. This functionality has been in my versa2 from when I bought it and now it is just gone! what is going on?

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‎05-11-2020 11:53

‎05-11-2020 11:53

I don't know. Wthat does your Fitbit app says the reason is? Look under the graph of the sleep in question.

Was sleep 3 hours or more?

Had there a good heart rate?

Is heart rate turned on 

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‎06-06-2020 08:22

‎06-06-2020 08:22

Same here. It has worked only once since I got the Versa. I had the same problem before with Charge 2 (2 or 3 years, and sleep stages only about 2-3 times during the 1st year), and I was hoping that the problem would disappear with Versa, but it didn't.

I do sleep for more than 3 hours, and I've done resettings and what not following support advice.

So I just gave up! Not wasting any more of my time after this.

Now, I'm certainly NOT going premium if I get no sleep stages at all!!!

 

If some day fitbit fixes it and I find my smartwatch recording sleep stages, I will re-think about getting a premium membership.

 

Cheers,

fmart1

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