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sync issues with Fit bit versa

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 I bought the fitbit 2 weeks ago, it worked fine on my Huawei P10 Light...and suddebnly out of the blue it has stopped syncing.
I followed the steps indicated and even uninstalled the fitbit app.
But this is gettign frustrating...is this a recurring issue? If so, fitbit is not worth it and i might return this device.

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Accepted Solutions

I think you should expect to get more issues as:

 

"Due to Bluetooth issues that prevent Huawei Lite models, including P8 and P9 Lite, from syncing with some devices, like Fitbit devices, our products are not compatible with these mobile phones."

 

taken from: http://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8

 

Perhaps it might be best to return it.

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2 REPLIES 2

I think you should expect to get more issues as:

 

"Due to Bluetooth issues that prevent Huawei Lite models, including P8 and P9 Lite, from syncing with some devices, like Fitbit devices, our products are not compatible with these mobile phones."

 

taken from: http://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8

 

Perhaps it might be best to return it.

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Thanks,
i just might.
Clearly fitbit is not worth it for me.

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