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versa 2 swipe issue

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‎04-12-2020 09:18

‎04-12-2020 09:18

My fitbit Versa 2 will not swipe anymore

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‎04-13-2020 00:32

‎04-13-2020 00:32

Have you tried restarting the fitbit by pressing and holding the button for 10 seconds? It does no harm and can sort out all sorts of issues.

 

If it doesn't work then it may be a hardware issue, in which case contacting customer support is probably your best option. You can contact them via: contact.fitbit.com If they can't fix it they can check your warranty status and advise on your options.

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‎05-04-2020 04:23

‎05-04-2020 04:23

I had the same problem and gotten 2 replacements. After going to settings and turning off the quick view feature on the watch it works like a charm. The problem underlies on the screen wake setting. Please put it in manual mode and reboot 2x and you should be fine.

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