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versa 2

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‎01-31-2020 14:38

‎01-31-2020 14:38

My versa 2, when you swipe any way, the message -" unlock with your phone" comes up.

 

My phone is logged and receiving data from the Fitbit. 

any ideas of what to do ?

roger 

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‎02-01-2020 00:48

‎02-01-2020 00:48

The message normally means that you have entered the wrong PIN code too many times. As long as it's still connected to your app you can reset it from there. This help file has the instructions:

 

Help article: How do I use the device lock on my Fitbit device?

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1 REPLY 1

‎02-01-2020 00:48

‎02-01-2020 00:48

The message normally means that you have entered the wrong PIN code too many times. As long as it's still connected to your app you can reset it from there. This help file has the instructions:

 

Help article: How do I use the device lock on my Fitbit device?

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