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versa screen not working

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‎11-17-2019 09:36

‎11-17-2019 09:36

Versa screen not working after update today. Tried a factory reset but it isn’t switching the Versa off. It’s showing notifications and is recording info and syncing with my phone. 

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‎11-17-2019 10:11

‎11-17-2019 10:11

Yesterday while my Versa was charging/updating my screen went black as well. I have rebooted SEVERAL times and it has not restored the screen. It is still tracking my activities though... very frustrating. 

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