help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

versa2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-11-2022 01:40

‎08-11-2022 01:40

My Versa 2 stopped working last Sunday. I got straight through to customer support team by phone, went through the rigmarole fo doing all the tests and then got cut off.  I phone straight back and went through the rigmarole of all test again, it still wasn't working they said it's still in warranty and I would receive 2 emails giving me options to get a replacement, I've not received any emails and the customer support by telephone has vanished and I can't find anyway of contacting customer support. Can anyone point me in the right direction please.

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎08-11-2022 06:54 - edited ‎08-11-2022 06:58

‎08-11-2022 06:54 - edited ‎08-11-2022 06:58

Hello @norman21 

 

You can contact Fitbit Customer Service here: 877-623-4997

https://myhelp.fitbit.com/s/support?language=en_US

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

 

😉I hope this provides you with the answer you were seeking. Please let me know 

Best Answer

‎08-14-2022 09:38

In response to SunsetRunner

‎08-14-2022 09:38

Thanks for your email, I'm sorted now .
Best Answer

‎08-14-2022 15:47

In response to norman21

‎08-14-2022 15:47

Your quite welcome @norman21 😃 I’m happy you were able to get through and things are getting sorted out for you. Please consider marking my response above with all the Fitbit Contact information as best answer. Doing so will help others looking for various contact information to reach Fitbit Support find the answer quickly. I’d appreciate it. I hope you enjoy the week ahead. 

Best Answer
0 Votes