help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

wrong data when on Elliptical

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2020 03:44

‎01-17-2020 03:44

Hi there, 

when I‘m on the Elliptical, hands moving as I walk, Fitbit does not count properly the km aswell as the steps.

expl. 40min walking and I just get 1500 steps, 1km and 150 kcal - Elliptical shows about three times more on km and kcal (steps are only counted on Versa). Any suggestions on that problem?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-17-2020 17:10

‎01-17-2020 17:10

If your KM refers to distance, then unless you give Fitbit the imaginary stride of the elliptical the distance will not be correct. 

When it comes to kcals have you setup your stats correctly on both the elliptical and Fitbit? 

Best Answer
0 Votes

‎01-17-2020 22:34

In response to Rich_Laue

‎01-17-2020 22:34

thank you for your Information.

Yes, exactly I do mean distance. Hmmm, how do I do this? I usually set my time and then aim for a goal distance - I can‘t choose a route. 

Concerning the kcal, I have put in the same information on both - just checked. Maybe you do have an idea? 

Best Answer
0 Votes