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hey guys, for those who recently posted here about of features on this overpriced watch, i just want to inform you its been 2 years since this watch has been released, and there have been no third party support since the watch came out. Over 2000 people have commented and complained about this already but Google has decided to ignore everyone. Honestly, just return the Versa 4 or Sense 2 and get a Garmin (if on android) or an old apple watch generation (eg 4 or 3) as they basically have the same functionality as the newer models and they ACTUALLY get updates unlike the fitbit devices lol.
Im definitely not buying any more fitbit or google devices every again. Anyways, I just wanted to let the newer people know theres no hope in fitbit adding features to this overpriced fitness tracker (not a smart watch at all) and you should return it if you can
The removal of 3rd party apps is a huge downgrade when new versions are supposed to be upgrades. I have been a loyal FitBit customer for many years and have gotten many family members to use it as well. Taking away the customization features, such as what stats to show on screen for workouts, and the ability to download convenience apps such as a basic calculator, Spotify or even a game scoring app, takes away the reasons for choosing this smartwatch and shows that Google cares little about their customers and how they actually use their watches. My family has been expressing the same disappointments in these "upgraded" smartwatches. It does not encourage users to buy the more expensive watches, it unfortunately chases away your loyal users and brand ambassadors. Without these features, we are now considering leaving the Google/FitBit brand.
Hi @JDel123456, thanks for sharing this product feedback about adding 3rd-party apps to the Sense 2 with us. This idea was already requested in this board, so I’ve moved your post here. This will help us to make sure the product feedback shared here doesn't get confused, or split a popular vote. Please click on the thumbs-up to show your support.
Oh man, just got my sense 2 up and running and got the band I wanted. I don't know why I assumed I would at least be able to change the song I am listening to but I can't. The "apps" are a nothing burger with sauce on the side. I was expecting way more. 😞
Reading the posts here it looks like Google pulled it. I'm returning my watch and I was so excited. I read older reviews I guess. I'm so tired of Google killing things.
Thank you for sharing your suggestion about adding 3rd party apps on Sense 2 and Versa 4. We appreciate your input and rely on feedback like yours to enhance our products and features according to our community’s needs.
If this suggestion gains enough votes and popularity from other customers, it will be reviewed internally by various teams at Fitbit. You can learn more about our process for deciding which suggestions get developed by visiting our FAQs.
Please stay tuned for any status updates. In the meantime, feel free to visit Health & Wellness to engage with other members about health and fitness topics.click here for further inforamtion.
Customers have been floored by newer fitbits going backwards in time re 3rd party apps and useful features and have repeatedly reported this.
Your response is only that if you receive enough votes you'll consider it?! You need votes to tell you to keep your product relevant and useful?
10 years I've had a fitbit and this will be my last one. So many other choices that focus on the fitness we want and the smartwatch features everyone uses.
That’s a bold face lie! People have been voting and letting you know their frustration and unhappiness with your product for years! Literally thousands of people! Do something about it. Sent from my iPhone
I purchased the Versa 4 in part for the 3rd party apps. I had to replace an old fitbit that was past its prime. I did not realize until later that the 3rd party apps are not available. Now I am loking into other technology and will no longer be a part of the Fitbit community. I am sad as the product is great, but the management is bad. Worse news is that I have a Pixel and love it, but if they are making poor decisiions for there large customer base in one area, it makes me worry. My next phone upgrade will probably move away from the Google platform.
Please restore ability to install Mindful app (and others). That was the only way to record a non-fitbit meditation session and have it appear in the Mindfulness section of the fitbit app. If you can't restore the app, then add the ability to do what the Mindful app did! After upgrading I was very disappointed to have that functionality removed. Thank you.
Hi, same story as everybody else, just "upgraded" to the Versa 4 from my Versa 2. So disappointed that I cannot add any third party apps to my device!! This is NOT an upgrade, it is a downgrade!! Going to return, so disappointed that this is not better, but worse! And you don't make the Versa 2 anymore to replace my old Versa 2 with. I WAS excited to get my new Versa 4, but now I'm just so MAD!
This is interesting. I was listening to Spotify on my Pixel and I looked down and the was the Spotify control on my Versa 4 and it allowed me to forward to tthe next song and back. So apparently the App is still somewhere embedded in the device, but you just cannot add it. I tried it 3 times and it worked, but it has the come from spotify playing and the Versa 4 mirroring the phone notification.
I received today a Sense 2 thinking it'd allow for 3rd party apps. I'm extremely disappointed, first on myself for assuming it would allow them and second on the company for removing this feature, this is no longer a Smartwatch, this is just a really expensive square shaped Fitness Band.
I just asked for a full refund. This, the removal of the webapp and many other questionable choices with the phone app is making me debate if I should continue supporting the brand after 6 years.
My Sense and Versa 2 just died (used both for me and my wife), so now I run to learn about the latest Fitbit... Unfortunately that came as a waste of time as I had some 2rd party apps I'm using on both of them, which I'll be unable to use on the Sense 2 or Versa 4.
Now I'll look to get another Sense or versa 3 which still support 3rd party apps. In the future if that changes I'll do the upgrade...., till then I'll use the older models until they're gone forever.
Fitbit, Google, do make sensible changes please. Bring back the options thousands of customers use for their daily tasks. That's really a downgrade.
As this page reaches an anniversary when it was created when those of us got the Sense now 2 years ago. Nothing has been done. Nothing has changed and it feels as though nothing will change as it is.
Maybe emails directly to the CEO at this point might help if enough of us shout it might get noticed more than by admins on this forum
The watch could be more practical on the wrist and used for so much more. Instead we seem to all still have a glorified tracker and not as advertised a smart watch.
I wish that I'd researched my Versa 4 purchase a bit more. I wrongly assumed that third party apps could be added. I don't want to have to pay for YouTube music when I have Spotify. I have seen hundreds of people saying the same over the last couple of years and empty replies saying that popular requests will be considered. How long do you consider an acceptable time to let people know when it's been considered?
How has this still not been updated? It's been 2 years since the last update? Please update so I can use secondary apps. I'll have to return otherwise.
Hey, I just got a Fitbit Versa 2, but I'm a bit disappointed that it can only install YouTube music. I've been reading comments from 2 years ago, and it seems like Fitbit hasn't listened to its users. I want to be able to install Spotify and other apps, but it doesn't look like that's going to happen. I might have to switch to another wearable device that gives me more options. I'm not really tied to Fitbit, and if they're not going to give me what I want, I'll just move on.
I just purchased a Versa 4 on the understanding that it would be compatible with 3rd party apps. My aim was to use my Spotify Premium account to support me to exercise without having to carry my phone. What a waste of money! Should have just bought a cheap fitness tracker. Planning to return it if I can, now the packaging is opened.
I'm extremely disappointed that I can no longer access Spotify from my watch. Something I loved about using my versa 2 at the gym. I upgraded to versa 4 but now it feels like I took a step back and was bamboozled. Pretty unethical to advertise it as an upgrade when taking so much away.
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