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I am really embarrassed about this; I started the request rather expecting that Fitbit would respond in some way, but each year goes on, with more and more comments, and nobody from Fitbit saying anything.
Do the Fitbit developers not look at the comments being posted? It seems that this is becoming a waste of time and space, if the developers pay no attention to what their customers are saying.
What can one do to highlight their lack of response - send back the Surge??
I have tweeted Fitbit about this today and sent them an FB message. On so many other levels their customer service is excellent - this is just poor. And particularly when Garmin and Apple seem to be on the case.
A skiing app would not be difficult, and I noticed the Garmin adjusts the skiers speed algorithm to account for going downhill (imagine the distance travelled over the hypotenuse of a triangle versus linear travel).
I think it would be great to have a ski tracker, maybe it could use connected GPS to say how fast you skied on average, where you skied and how far you skied.
I would also love to see GPS tracking for show shoeing, and to be able to add skiing, snowboarding and snowshoeing as exercises that can be automatically tracked (instead of selecting "workout," then changing it later).
+1 for downhill skiing! I have a hard time knowing how accurate my caloric burn is for a day of downhill. If I just look at my Blaze, it doesn't seem like I burned that many calories. However, if I add in that I skiied as an exercise manually, it adds an average of 1000 more calories, which is a huge delta. Not only would this help track runs, but at least I'd feel more confident in knowing my calories in vs. calories out on a ski day (which is nearly every weekend during the winter!). Hope this comes in a future update! Thanks 🙂
Recent convert to Fitbit and I was loving it. But specific ski activity tracking or compatibility with Ski Tracks app or similar seems to be a must if you want to be able to rely on your tracker. Manually logging just hasn't been satisfactory or accurate. Come on Fitbit, you've got until next winter to make me happy.
Along with several others I have requested adding skiing to charge 2 back in December 16. My original post was in the forum. Other trackers offer this option. It may be seasonal but skiing has huge global participation and you are engineering an obsolete device if you do not add this feature. The key ski season is almost done for this year and you now have until Nov/Dec 17 to offer this feature or I am sure many of your users will be asking Santa for a new tracker at Christmas!!!!!!!!
I just bought a fitbit flex2 and also bought one for 23 of my staff, as I would like everyone to get fit! I went skiing today and was very disappointed that it did not track my ski activity!? How can this be??? If it tracks biking, hiking and other activities why not skiing? Also, I was going to do some challenges but it says I can only do them with 10 other friends??????? I want to do weekly and monthly challenges with all 23 of my staff. How do I do this? I was going to befriend all 23 staff and them do a variety of challenges! Can you help with this???? Thank you. jc
I guess I can do that, but it's disappointing as I didn't know there was a limit. I don't understand why they would need to limit it!?😳 Thanks for the suggestion!
I strongly suggest everyone get the SkiTracks app. There was another product that knew that you were on a lift and tracked that seperately. The only issus is turning on before you get on the 1st lift. I am getting better.
I agree with Fioste and many others. Fitbit marketing and development: PLEASE, PLEASE, PLEASE add downhill skiing tracking module to Charge 2. As much as I love my Fitbit, it is worthless to avid skiiers. I hate to have to give a Garmin for a Christmas gift!
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