Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[OlegRu]

Yes, agreed - please bring it back ASAP

[Gearup]

I am a 5 year premium member and will be CANCELING my membership because of the new format. Please email me to rejoin if you give members a chance to chose the new or OLD format. Whoever made this decision needs to be fired!!!

[Wendy3456]

Terrible “update” on sleep. I cannot see why any designer or committee determined the new sleep metrics to be an improvement. Previous design was far superior. And this isn’t a display we will prefer after we get used to it-it is objectively bad. I’ve had three fitbits over about 10 years for both sleep and activity metrics,  and if this display persists I’ll switch to a different brand. 

[Bwag]

Please bring back the old sleep 

[CRoberts75]

Same here. I have the Luxe and now that I had to hook up with goog;le, I
have to put up with their "updates" that ruin the reason I got my new
fitbit. smh

[CRoberts75]

So does the former graphic for sleep show up properly on IPhone? I have an
android and the sleep graphic was "updated" and now is pretty much useless.

[maryjaus]

I agree! I wonder if anyone complained about the way use to look or it's
someone who does not have enough work at Fitbit.

[Necoll]

I seem to have had two updates to ‘Sleep’ in a few days. Neither is anything like as good as the original. 
I liked the score, I know it didn’t really mean anything, but it was a representation of the quality of sleep that I’d had. 
Also, I liked to see how much time I’d spent in each category. Now all I get is awake, restless and asleep. 
As I’ve seen commented by others, this is an active encouragement to move to another manufacturer. 
Please return to what we had before the recent changes. 

[HBVB8822]

Was there any user experience analysis done prior to releasing this update on your customers?

My household has been utilizing Fitbit for years and despite issues with short device lifetimes we have stuck with Fitbit because we loved the app; each of us for different reasons. If this update isn't reversed or improved upon in the near future we will all be going elsewhere. 

[Jason.lovelife]

Welcome to Google, everyone. I have been growing impatient and frustrated with them for a long time but the way they have handled (mis handled) the Fitbit acquisition is on brand for them and a nail in the coffin for me due to the high up front product cost and the subscription fee. I have been wearing an Oura ring to test out for about 9 months now and the sleep tracking is overwhelmingly better. Now to find a smartwatch platform to go along with it. Goodbye Fitbit, goodbye Google. 

[SleepChart1]

Bring back the old sleep format for Fitbit please!!

New design if you call it that is horrible. Not user friendly, looks like it's something out of the stone ages. Can't share it very easily. A lot of accessible information is lost with this update.

Please don't give any more reasons for customers to leave Fitbit. Don't hesitate and go back to the old design ASAP

[Bfeldman]

Bring back the old sleep graphs!

[Lmonett]

Please bring back the old sleep graph.  The new one is worse.

[Targamax]

Thank you for your willingness to receive feedback on your product and your upfront and omnisus statement to "unaccept and refuse to consider" (across the board) anything I may say.!

What crackpot, 3rd tier legal counsel and marketing VP came up with that one!!!!

In over 30 years as a BI consultant, I've never seen such a thing. You are definitely breaking new ground here... and poking your parent company right in the eye ... just as your latest update and underlyimg statement of strategic vision has done.

This is no way consistent with the Google I know & admire and it is embarrassing  to me personally/ professionally as their longtime advocate in many venues. 

Be assured Google wants to know and will know!

Thank you again for your iron-clad unwillingness to accept and consider my feedback.

BTW, i can assure you that it will make my next steps immensely easier and more impacting  going forward. 

[patpat1155]

You ask a good question. Companies usually do beta testing before full
deployment of new site features. I also wonder if this was done and how
many people were given the opportunity to be involved in the process.

Same as you, I have lots of family as well as friends who have been long,
long time users of Fitbit, and are not very happy now.

[allarone]

I thought I was alone after this latest update. The new sleep statistics screen is absolutely horrid. Like others have commented, as my Fitbit ages I will be looking for other products that are more user friendly.

[Babs1]

This new sleep format is horrible, you can't read it & you can't put it in landscape. There is also no "range for your age" showing as before. Please bring back old version!

[CRoberts75]

Yes, me too. I just got my new Luxe for Chistmas, but when time to replace
I will NOT be getting another FitBit, especially if they do not reverse
this unusable update for sleep.

[Pmiess]

When Fitbit owned the product, the updates would make the app better.But since Google has had it, it seems like they just make it less user friendly. Go rehire the old staff who used to support the product

[AndieL]

100% agree with this. 

"I feel the update was not an improvement to how the sleep information is presented."

I use this feature daily and it is not usable as it.  If it stays as such I will be looking elsewhere. 

I'd use this: Daily

[Cpados]

Extremely unhappy with the new update 

thinking of ditching it after many years of using it.

too bad for Fitbit 

[Cpados]

Totally agree 

[HeatherC72]

I got my update on iPhone several days before my girlfriend got her update
on Android. She absolutely hates it. We are both waiting for our Fitbits to
die and considering our fitness tracker options.

[HeatherC72]

I agree. Well said.

[DonnaWV]

It is the worst update and even though I have used Fitbit for many years, I am already looking at another brand option as I cannot stand this update. I would revert back to the old version in a heartbeat if given that option. This is a royal fail, Fitbit.