Charge 3 - options to increase brightness please

The charge 3 is very hard to read outside, especially when the sun is shining.  The sunlight washes out the light grey text and it is very hard to see the brighter white text.  Please release an update that increases the brightness - auto or normal brightness settings are not enough. 

47 Comments
Mrzocor
Tempo Runner

 where is the brightness tile in the fitbit app? couldn't find it any where.

Status changed to: Not currently planned
YojanaFitbit
Moderator Alum
Moderator Alum

Hi everyone, thanks for sharing this suggestion. We're always striving to enhance Fitbit products and services, and appreciate all of the input we receive from our customers. We do not currently have plans to release this feature. You can learn more about how Fitbit decides what suggestions get released in our FAQs. For now, we will leave this suggestion open for votes (and closed to comments) so that we can continue to track community demand over time. Thanks for taking the time to share your feedback with us and we will let you know if anything changes.

morbiddk
Jogger

Suggesting a change to the Auto Brightness algorithm/coding. I have noticed far too often that Auto Brightness is far too bright in near dark to dark settings, the Dim setting in this environment is perfect, however.I did some testing and it would appear that Dim brightness setting is 4lux and Auto Brightness setting only drops down to 25lux in dark to near dark environments. If Dim is capable of dropping down to 4lux, there should be no reason that Auto Brightness cannot also do the same. Maybe even adding a feature within the mobile app to program times we might want specific light levels applied to the display.

YojanaFitbit
Moderator Alum
Moderator Alum

Hi @morbiddk, thanks for taking the time to share why you would like to see this option on Charge 3. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

TWeix
Jogger
Add more brightness settings on Charge 3. At the brightest setting (normal) I can not see the screen outdoors. Add a brighter setting than "normal" PLEASE
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @TWeix, thanks for explaining why you would like to have the option to increase brightness on Charge 3. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

Ynnam1971
Jogger
Put out an update to make screen brighter for Charge 3 / 4 the wife and I have the same unit but her unit is brighter
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @Ynnam1971, thanks for explaining why you would like to have the option to customize brightness on Charge 3. This feature suggestion already exists, so I've moved it into a similar request. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

You can also vote and add a comment on this other suggestion: Charge 4 screen brightness boost.

 

I hope to see you around.

Kauaigal
First Steps
Make the text and features brighter so that people who live in very sunny locations can use the functions when exercising outdoors. Please test the device outside where it is very sunny.
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Kauaigal, thanks for sharing this suggestion about being able to increase the screen brightness level for outdoor use with us. This idea was already requested in the Feature Suggestions board, so I’ve moved your post here. This will help us to keep the forums organized and make sure the suggestions don't get confused, or split a popular vote. Click on the thumbs-up to show your support.

Remov
Jogger
On the charge 3 the auto setting allows a higher maximum brightness level when the light sensor detects a bright environment. This maximum level is brighter than the 'normal' setting. I would request adding a setting for 'high' brightness and simply add the battery warning that is present on screen timeout as it would affect battery life
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @Remov, thanks for explaining why you would like to have the option to use "High Brightness" on Charge 3. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

Tonk21
Jogger
I can no longer read mine even indoors, changing setting makes no difference.
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Tonk21, thanks for sharing this suggestion about increasing the brightness of the Charge 3's screen with us. This idea was already requested in the Feature Suggestions board, so I’ve moved your post here. This will help us to make sure the suggestions don't get confused, or split a popular vote. Click on the thumbs-up to show your support.

Aithco
First Steps
It is virtually impossible to read the Charge outside in the sunlight. Even if you adjust the brightness it makes no difference. It seems pointless having a watch if you cannot read it outside?
DavideFitbit
Moderator Alum
Moderator Alum

Hi @Aithcothanks for taking the time to share your feedback with us about the possibility of increasing the brightness of the Charge 3 display. I noticed that a similar feature suggestion already exists so I’ve moved your post here as it is not currently planned. This helps to keep the forums more organized and for the team of developers to continue to track popularity and demand over time.  

 

Thank you again for your participation in the Community. 

My fiance, his mom and me all bought the Fitbit Charge 3 and all of us, after 1,5 years find the screen too dim to read anywhere but in the dark. Restart and another clock face barely help. This is bad design, and we're angry.
DavideFitbit
Moderator Alum
Moderator Alum

Hi @CarlijnNetherla, thanks for sharing this suggestion about the possibility of making the screen of the Charge 3 brighter. Because this idea was already requested in the Feature Suggestions board, I’ve moved your post here. This will help us to make sure the suggestions don't get confused, or split a popular vote and it's useful for the team of developers to continue to track popularity and demand over time. 

 

You can also vote for this other idea posted in the Community about brightness of the display. 

 

Thank you again for your participation in the Community. 

rfnchili
First Steps
The current app and firmware on at least the Charge 3 only has normal and dim for brightness options. There appears to be a high number of complaints about being able to read fitbit in brighter room conditions. There should be a High setting available, even if it could use battery quicker.
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @rfnchili, thanks for sharing this suggestion about increasing the brightness of the Charge 3's screen. This feature suggestion already exists, so I’ve moved your post here. Click on the thumbs-up to show your support. 

 

While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

 

I hope to see you around.

Randquest
Runner
My Charge 3 has suffered the same dim display challenge that hundreds have already posted. I’d like to recommend that the Charge 3, and other watches if necessary, have ‘Auto’ brightness setting of full brightness… such as Bright, High, etc.
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Randquest, thanks for taking the time to share this suggestion about being able to increase the brightness on your Charge 3 with us. This idea was already requested in the Feature Suggestion board, so I’ve moved your post here. Please support this idea by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

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