My Fitbit HR was not holding charge so received a replacement for free after contacting customer support. I am disappointed that I was only advised to recycle the old unit with local e-waste facility. I don't mind spending my own time tracking down a place because I care. But Amazon offers free e-recycling program for their old products, not just defective units. Given how many Fitbit I've seen on people's wrists I'll think twice before purchasing a Fitbit in the future (received my current one as a gift).
Moderator Edit: Clarified subject and updated label
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