Integrate with iOS Health

Hi there,

 

I'm really excited about Apple's announcement of the Health App in iOS 8 to be release this fall.  I'm looking forward to seeing a product announcement by Fitbit for a successor to the recalled Fitbit Force, and I'm really hoping to hear some exciting news about Fitbits intigration with Apple's new Health App to be released alongside iOS 8 this fall.  

 

This is a huge oportunity to make your devices even smarter and more integrated - Please support these APIs!  Thanks!

 

Moderator edit: updated subject for clarity and labels.

4,973 Comments
SunsetRunner
Not applicable

Well I guess I'm leaving Fitbit as well. Ridiculous and not all that much more work to share the data.  I suspect its more about Fitbit thinking its THEIR data, not ours that is being shared.

 

My company is 80% mac in house.  We bought Fitbit's for the whole compnay as a health initiative.  There's likely a good chance many will drop the fitbit now and our investment was wasted.

 

Thanks alot Fitbit for not being customer focused.

B1GTED
First Steps

I use the Fitbit Force,  never had any issues with the band and my arm, so I kept mine.  I use the sleep mode on it daily.  I really wanted the IOS 8 Healthkit intergration to pass along my sleep information.    Honestly the healthkit is a repository for all of this info,  you could stop wasting time making sure your app partners with other apps and just pass all of the info to the healthkit,  then it is up to the other apps, such as myfitnesspal, to be compatible with healthkit and pull that info back out.

BlazeEBlake
Recovery Runner

I just think it's funny that Fitbit refuses to do anything but release a canned statement. They don't feel they owe it to their customers to explain or give just a little more? I'm new, and an on the fence chick who never took the plunge and bought a device (I was on the brink when the lack of HealthKit integration came to light) but this community is full of people who support Fitbit in spite of device losses, malfunctions, skin rashes/burns, and the no re-launch timeline for a much loved (and now recalled product). The lack of concern for customer needs and maintaining interest is disturbing. More so, I find it strange that they are letting their increasingly bad press speak for them.

DEF2
First Steps

I love what apps and devices are doing and they're quickly making my Fitbit redundant. Not integrating means I need to open multiple apps to see the data. I understand why Fitbit wants their app to be the one that's opened first, but if people ditch the platform for one that integrates, it won't get opened at all.

X_YORK
First Steps
hello ebay,goodbye fitbit

 
tjp11
First Steps
If Fitbit doesn't add HealthKit integration, my next fitness tracker will not be another Fitbit.
moroboshi
First Steps

So the official response is there are no plans to support Healthkit. Fine, but I shall now tell you my plans - I shall never buy another Fitbit product again.

 

I trust that is clear.

ClassicEeets
First Steps

Thank you for considering the possibility of adding HealthKit support in the future.  Even if you don't currently have plans to do it.   You sell an excellent data-collection device and you also provide quality data management services.

 

Failing to support HealthKit makes no sense.  You already engage in wonderful two-way communication with other great services like MyFitnessPal.  You glean nutrition and calorie data from MFP and in return, share step data with that service.  Why on earth would you choose not to support HealthKit the same way?  It is a unified service installed on every iOS device.  You've just been provided with a supported and guaranteed compatible method of data exchange.  Near 100% of your user-base will have HealthKit in the coming months.  Take advantage of it for the benefit of everyone!

frosty5020
First Steps

You're not integrating with HealthKit? I'll get a different scale then...good-bye FitBit...

Wayner83
Jogger
Fitbit, I truly do enjoy your service, but as I have already resorted to trying the new UP app for Healthkit, I have realized between their sharp interface AND Healthkit integration, my family will no longer be using your services or devices. You had all of the opportunity to rule the fitness market, and you just announced that you are leaving iOS open to jawbone and others like them. I hope your resumes are updated for when you fold.
wryterra
First Steps

"What do you imagine a HealthKit integration would entail and what do you expect to get out of it?"

 

Well here's a shocking notion. At the moment every time I weigh myself with the aria scale I have to enter the data into health app manually. With healthkit integration that could happen automatically. This would save me time and effort every single day and prevent me from thinking investing in Fitbit products was an enormous mistake. Which I do currently as they can't even imagine what integrating devices that record health and fitness information with an app specifically designed to aggregate health and fitness information might entail..

Towerfleet
First Steps

No Healthkit integration... so disappointed. I purchased my Flex and scale ahead of the iOS8 release to be prepared... I regret my proactive action but I couldn't imagine that a Company would make such a stupid decision!

Will investigate if I can easily integrate through other apps otherwise I will ditch Fitbit and look for an alternative!

 

Be smart and join the innovative team instead of resisting....

tmansmusic
First Steps

Put me down as another unhappy customer learning about Fitbit's head-in-the-sand decision here. Get on board with Apple's HealthKit, or prepare to be looked over by plenty of current and future customers- it's as simple as that.

StalkingWolfSC
Recovery Runner

NO PLANS TO SUPPORT IT?  As of this moment, I am no longer supporting Fitbit and will not buy any future fitbit products.  You have officially pushed me to other products. 

 

This is truly asinine.  I officially regret ever puchasing anything from your company for me and my family. 

Bluejay
Runner

Let me tell you how I used health apps before Health.

 

Track my diet with MFP.

Track general activities with fitb.

Track heart rate with DigiFit.

Track my weight with fitbit.

All the above are linked.

Track blood sugar with what ever **ahem** meter my insurance covers.

View everything in Fitbit except blood sugar, there is no way I'm going to manually copy the data from meter, to much room for human error and wrong info is worse than the data being in a different system.

 

How I have started to use my data now.

Food in MFP.

Heart rate with DigiFit.

General activity with fitbit.

Weight with Health. I'm testing the best point of data entry.

Blood sugar. I've contact my currently covered meter company begging for Health integratation and to ask again for Mac software. The diabetes market place is very PC centric. Just google 'i'm a mac, diabetes is a pc'. There are many iphone log books, and even a few meters that sync with the iphone. But there are down sides. My meter holds 500 readings. It syncs with my phone. The phone app only shows two weeks of readings. The software they have which could archive all the data is pc only. But I'm going to see if my insurance will cover iHealthLabs' meter. And One Touch says they are working a Mac software.

 

I goal is to have my carbs, calories burned and blood sugar in one place. Right now I'm stuck with two. I want one. And that is where I'm going to put my money.

exuser
Powerwalker

Already hit several apple blogs, and going mainstream. I bet the Fitbit exec team is having fits right now. I am beyond infuriated that I bought the Aria scale and now have to daily enter my weight and BF into Health instead of simply automatically syncing. I am putting it up on ebay this afternoon. 

 

I'm on my 3rd fitbit, plus I bought one each for my gf, and parents, and convinced 3 coworkers to get one. I am done with Fitbit. Even if they react to this disaster, the trust is broken. I'm out. Can't wait for Apple Watch!

StalkingWolfSC
Recovery Runner
As of today, I am also removing your company on my social media page. I will no longer endorse a company with such backwards thinking. I would challenge anyone else to not only remove fitbit from your social page, but post on their recent page your disappointment in lack of integration into healthkit.
talismano
First Steps

Big fan of FitBit products but this decision needs to be reversed or I will be switching to other products that do integrate with HealthKit.  Also telling all my friends that look to me as the gadget guy that they should avoid FitBit products.  This decision needs to be reversed else FitBit will be complete owner of a much, much smaller market instead of a major player in a big market.

WTArmstrong
First Steps

If you do not reverse this decision, you've lost me as a customer.  

 

I'm on my 4th fitbit for personal use, and have purchased 3 others as gifts.  I've been impatiently waiting on a software update to allow the data to be shared to Health.  I have no plans to abandon your software, I expect(ed) to continue to use it for the social aspects and to actually GATHER the data, but I want my overall consolidated view to be the Health app.  I can already view my heart rate, my bicycle rides from my Garmin Edge (via Strava), etc....  this is an absolutely STUPID business decision.  

 

I do not want to, but without Health.app support, I'll be purchasing your competitor's products and recommending that others do as well.  It pains me, as I've appreciated both your hardware and your software, but you're simply missing the boat.

LK411
Stepping Up

"We do not currently have plans to integrate with HealthKit."

Thanks for the update, with this news I no longer have plans to support Fitbit any longer.

Misfits Shine here I come (Which has already been updated for Healthkit)

eliotw
First Steps

Disappointed to hear your choice to remain closed to this open framework. There were some aspects of the FitBit I really liked compared to my previous UP band but with some recent charging issues and the release of UP24 I was on the fence. I fully expect I'll still want a dedicated tracker band after the AppleWatch is reelased. Your choice to not support HealthKit has made the decision easier and I ordered a replacement UP24 band today. 

pleomorph
Jogger

I wasn't a fan of FitBit holding my data hostage (unless you pay for the premium service) to begin with, but now their unwillingness to integrate with HealthKit and thereby give users access to their own health data has me really concerned.  Why is FitBit so obsessed with holding their customer's data hostage?  Why type of profits are they making for allowing third-parties to mine this data?

ChrisCA
Sprinter

by Bluejay 17m ago

 

How I have started to use my data now.

Food in MFP.

Heart rate with DigiFit.

General activity with fitbit.

Weight with Health. I'm testing the best point of data entry.


You can put your weight (as well as blood pressure & heart rate and others) in Digifit.

If you get the iBiker app, it uses Health app. 

iBiker is simply the exact same Digifit app with a different name (along with iRunner for marketing purposes. Yes, I have spoken to Digifit support and clarified this).

You can sync Digifit/iBiker/iRunnner using the same digifit account.

The Digifit app has not yet been updated for Health app.

der
First Steps

Wow, amazing, I considered it a given that HealthKit was going to be supported.

 

I recently lost my Fitbit One and was waiting to see what was coming out for the holidays to replace it.  With this news it appears I'll just wait til early 2105.  I didn't want to spend the money on the Apple watch but with this news it looks like a no brainer.

 

The decision makers at Fitbit just put the company out of business...

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