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Let us delete in-app notifications/messages

Status: Released Submitted by on ‎07-28-2018 08:26
1,301 Comments (1,301 New)

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

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1,301 Comments
Sugar1924
Strider
‎01-18-2018 14:05
‎01-18-2018 14:05
You bought their product and really that's all they care about. When this one breaks, and it will, I'm not purchasing another nor can I recommend Fitbit.

Sent from my iPhone
Omainge
Stepping Up
‎01-19-2018 19:10
‎01-19-2018 19:10
Go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

I was told by the customer service that this is where the developers look for suggestions and problems. There were over 280 clicks asking for this to be addressed
Bonnie50
Jogger
‎01-19-2018 19:20
‎01-19-2018 19:20
Where is Search ?

Sent from my iPhone
Sugar1924
Strider
‎01-19-2018 20:15
‎01-19-2018 20:15

Yes just get rid of them totally.  I’ve stopped them from getting to my phone or pad but I can not get rid of the 3 months still on my app and I received about 5 per day.  They serve no use at all, just get rid of them.  This is a needless waste of space.  Fitbit should listen to the people who have the product.  I have yet hear any disagreement on this subject, no one has emailed me saying let’s keep the notifications.

Sugar1924
Strider
‎01-19-2018 20:27
‎01-19-2018 20:27
I just did that and it is dated 4/15/17, there’s been a lot more clicks since then and yet the notifications still can not be deleted. So are the developers really looking for suggestions and problems or just giving us lip service? I think the latter.

Sent from my iPad
IBU52
First Steps
‎01-20-2018 06:25
‎01-20-2018 06:25
I got a new fit bit and the old notifications are still there!!!
IBU52
First Steps
‎01-20-2018 06:27
‎01-20-2018 06:27
I agree completely!
Omainge
Stepping Up
‎01-20-2018 09:15
‎01-20-2018 09:15
top of the page. a box that you type in
OdysseyJudge
Recovery Runner
‎01-20-2018 10:42
‎01-20-2018 10:42
Go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

I was told by the customer service that this is where the developers look for suggestions and problems. There were over 280 clicks asking for this to be addressed


Harriet
Nurse7
First Steps
‎01-21-2018 06:52
‎01-21-2018 06:52
Hiya

Yes - I have 80 stuck there and I already know what I’ve done every step of the way - that’s why I wanted a Fitbit in the first place. I don’t WANT to be motivated any more 😡 🤺I want a ‘clutter-free’ phone

X

Sent from my iPhone
Nurse7
First Steps
‎01-21-2018 06:57
‎01-21-2018 06:57
Hiya

Hell’s Bells! Yes - I have 80 stuck there and I already know what I’ve done every step of the way - that’s why I wanted a Fitbit in the first place. I don’t WANT to be motivated any more 😡 🤺I want a ‘clutter-free’ phone

Sent from my iPhone
OdysseyJudge
Recovery Runner
‎01-21-2018 08:08
‎01-21-2018 08:08
Go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

I was told by the customer service that this is where the developers look for suggestions and problems. There were over 280 clicks asking for this to be addressed.


Harriet
Sugar1924
Strider
‎01-21-2018 09:03
‎01-21-2018 09:03
Good luck, I've been trying since April 2017. You can turn them off via Fitbit.com and not the app.

Sent from my iPhone
OdysseyJudge
Recovery Runner
‎01-21-2018 09:42
‎01-21-2018 09:42
Go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

This is where the developers look for input.

Harriet
Sugar1924
Strider
‎01-21-2018 12:32
‎01-21-2018 12:32
But they don’t do a thing about it, we’ve been complaining since this started 2/27/17!!!

Sent from my iPad
OdysseyJudge
Recovery Runner
‎01-21-2018 13:26
‎01-21-2018 13:26
Unfortunately, the developers don't read all the comments; they only look at the number of people who register their vote via the button. The system is severely broken!

Harriet
IBU52
First Steps
‎01-21-2018 13:27
‎01-21-2018 13:27
I did that and it said it didn't know what I was searching for.--Ilene
Sugar1924
Strider
‎01-21-2018 13:36
‎01-21-2018 13:36
Just keep voting maybe they’ll finally do the right thing and listen to the customers. Oh I forgot I confused the powers that be at Fitbit with a company that gives a darn
Andy

Sent from my iPad
Sugar1924
Strider
‎01-21-2018 13:40
‎01-21-2018 13:40
Open up the heading let us delete... then on the left side you should a box with a thumbs up and a number. Tap on the thumbs up and you have voted for us to be able to delete notifications. Vote early and often, just inundate them with votes!

Sent from my iPad
Nurse7
First Steps
‎01-24-2018 01:52
‎01-24-2018 01:52
Hiya

Thank you - I FOUND it at last!! Will just have to wait for all the ‘back log’ to be ‘absorbed’ I have to admit, the team who dealt with the problem were very patient and kind!

🤗💐

Sent from my iPhone
Bonnie50
Jogger
‎01-24-2018 05:03
‎01-24-2018 05:03
How did you delete them ?

Sent from my iPhone
Sugar1924
Strider
‎01-24-2018 05:26
‎01-24-2018 05:26
Pardon my ignorance, but found what?

Sent from my iPad
Sugar1924
Strider
‎01-24-2018 05:27
‎01-24-2018 05:27
Yes, how did you delete them?

Sent from my iPad
Deelmartin
First Steps
‎01-24-2018 05:33
‎01-24-2018 05:33
Where did you find!

Sent from my iPod
Sugar1924
Strider
‎01-24-2018 06:55
‎01-24-2018 06:55
So where did you find it?

Sent from my iPhone
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