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Let us delete in-app notifications/messages

Status: Released Submitted by on ‎07-28-2018 08:26
1,301 Comments (1,301 New)

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

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1,301 Comments
ptk999
First Steps
‎03-04-2018 18:22
‎03-04-2018 18:22
Let me know the day that happens

Sent from my iPhone
BABelling
Stepping Up
‎03-06-2018 08:19
‎03-06-2018 08:19

I have a Charge 2 and love it—BUT! I wish to add my voice to those who are asking for a way to remove old notifications from the dashboard. While I love seeing the "Nailed It!" notice on the day I've successfully met my goal, there is no gratification in being able to re-read every "Nailed it" or "Almost there" that I've ever received. Please, please offer the option of having notifications self-purge after a certain passage of time, or add the ability to instantly delete. Thanks!

Sugar1924
Strider
‎03-06-2018 09:55
‎03-06-2018 09:55
BA,
I believe we've been trying since they 1st appeared 2/27/18 and no luck at all.
You can turn them off via your account on Fitbit.com.

Sent from my iPhone
SunsetRunner
Not applicable
‎03-06-2018 15:50
‎03-06-2018 15:50

Please make it possible to delete messages and notifications. They pile up and clog up my phone. It seems like such a basic function of most other apps. Please fix it!!

ptk999
First Steps
‎03-06-2018 16:11
‎03-06-2018 16:11
Wish it could be done too

Sent from my iPhone
Sugar1924
Strider
‎03-06-2018 17:34
‎03-06-2018 17:34
Could be if they wanted, just keep trying.

Sent from my iPad
ptk999
First Steps
‎03-07-2018 14:23
‎03-07-2018 14:23
Ditto

Sent from my iPhone
Sugar1924
Strider
‎03-07-2018 16:22
‎03-07-2018 16:22
I agree but this has been going on since I bought my Fitbit in April 2016. I think they revel in our complaints.

Sent from my iPad
Sugar1924
Strider
‎03-07-2018 16:24
‎03-07-2018 16:24
You mean you only wait 30 days? I turned mine off in November and they are still there.

Sent from my iPad
ptk999
First Steps
‎03-07-2018 16:25
‎03-07-2018 16:25
Agreed. I have been using Fitbits since 2014. When this one goes I am done :white_heavy_check_mark:

Sent from my iPhone
Karen84
Jogger
‎03-07-2018 16:57
‎03-07-2018 16:57

Absolutely fed up with the notifications. Turned them off via website but the hundreds from last year are still there. How dumb are these administrators- it will be the undoing of Fitbit!!!!!

Sugar1924
Strider
‎03-07-2018 17:16
‎03-07-2018 17:16
Agree!

Sent from my iPad
Sugar1924
Strider
‎03-07-2018 17:18
‎03-07-2018 17:18
Me too, in fact my wife had one, it broke and she refused to get a new one. She bought an Apple Watch and is trying to get me buy one too....once this one breaks I’ll do it.

Sent from my iPad
Wooker1
Recovery Runner
‎03-07-2018 17:51
‎03-07-2018 17:51

Hard to believe that Fitbit is so arrogant that it will not address the issue of deleting notifications!! Let’s see how Apple treats their customers when I buy an Apple Watch and throw away my Fitbit products!

Sugar1924
Strider
‎03-11-2018 15:53
‎03-11-2018 15:53

I wonder how Fitbit could allow us to delete notifications (which I found while going through suggestions can or could be done on the Blaze), when they can not even get the Fitbit to sync when the time changes from daylight savings to daylight standard time and visa versa. This has been going on since the 1st one I experienced in November 2016 and happened today.  This will correct itself by tomorrow, but it really screws up data today.  The sleep monitor had me wakening at 9:29AM and my clock had 8:29AM.  

Sandyc51
First Steps
‎03-13-2018 19:09
‎03-13-2018 19:09

Let us delete in app notifications. They clog up my phone.

Sugar1924
Strider
‎03-13-2018 19:33
‎03-13-2018 19:33
Agree, I wish they’d let us vote on it!

Sent from my iPad
ScottDarth
First Steps
‎03-14-2018 14:08
‎03-14-2018 14:08

It should be easy enough to "swipe left" on a message to delete it.  I don't want to keep the last 30 days of "You're almost to your daily step goal" and "Nailed it!"  I should be able to delete a single message or all messages at will, as is the case with nearly every other iOS application.

IBU52
First Steps
‎03-15-2018 08:20
‎03-15-2018 08:20

Logging out of the app and logging back in didn't remove any of my old notifications. I have them from October 2017.

ptk999
First Steps
‎03-15-2018 08:29
‎03-15-2018 08:29
Agree unfortunately not the case with a fitbit.

Sent from my iPhone
ptk999
First Steps
‎03-15-2018 08:30
‎03-15-2018 08:30
Yes. You and everyone else with a fitbit.

Sent from my iPhone
Sugar1924
Strider
‎03-15-2018 09:23
‎03-15-2018 09:23
I agree and I've been trying to do so since they 1st started 2/27/17!
You can stop notifications by clicking on gear on web site and scroll to notifications and you can pick and choose what you receive.

Sent from my iPhone
Sugar1924
Strider
‎03-15-2018 09:24
‎03-15-2018 09:24
We just have to wait for the bigwigs at Fitbit to listen.

Sent from my iPhone
Fitwoman7
First Steps
‎03-15-2018 12:43
‎03-15-2018 12:43

I have notifications going back over a year on my Fitbit app, just clogging up the storage on my phone. The app needs a feature for users to be able to delete notifications any time we want to. Apparently they are supposed to disappear after 30 days,  but they absolutely do not.  I never refer back to them. They are useless storage-wasters. It’s a huge annoyance to have to delete stuff I want because Fitbit is hogging up storage.

Sugar1924
Strider
‎03-15-2018 12:52
‎03-15-2018 12:52
Tell me about it. But you can stop them from coming to you. Log into your account on web. Go to the gear on the top right hand corner and open this, scroll down to notifications and then decide what you want. This won't delete notifications but at least you won't get more. I stopped them 11/11/17 but I still have from 8/7/17 -11/11/17 clogging up my phone. Good luck.

Sent from my iPhone
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