Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[SouthernBelle]

Thank you, perhaps they are giving hope because they didn’t anticipate how many of their consumers would have strong feelings about this. It may be enough to make the business unprofitable. However, by then they may have lost many longtime consumers.

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[Blksmthmc]

Without the PC app, this device is useless for me!!!!!! What a terrible way to treat your users.

[LNeder]

As a diabetic, I use the fitbit browser to enter food and exercise data on a daily basis. The mobile app is not a good replacement. Since I can no longer easily integrate my food intake and exercise output using my fitbit, I might as well use a different tracker. Oh, and the chance that I would buy a Google watch to replace it, is zero.

[SouthernBelle]

I understand, I prefer the web version for really looking at the data. The app is a poor substitute. The google watches seem to have design flaws, perhaps it’s a pattern with this group.

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[CursedUn]

I need the PC app!!!!!! Forcing me to switch to using an app that is inferior and only has a subset of features, is outrageous. I am disgusted after being with Fitbit since 2012, you treat your users with utter disrespect.

[Stuart_C]

I agree with most of the recent comments.  Removing easy access via a browser is a huge step backwards and reduction in access/functionality, not least for elderly and visually impaired users.

[CursedUn]

Let me use the desktop dashboard!!!! I don't want to use an app. This is a total disgrace. I've been with Fitbit since 2012 and now I can't use it anymore.

[Barker1]

Well that was a surprise.  I did not know that Google was abandoning the web interface for Fitbit.   I am a long time fitbit user and the web interface for tracking nutrition/calorie information was the principle reason I stayed with Fitbit.   I nearly bought a new Fitbit device a few weeks ago.   Well that is not going to happen now.  I am switching to Apple.   Goodbye

[Kirby216]

Part of my daily routine was to open my computer and the Fitbit dashboard was always a pre-loaded page.  I'd look at my quality of sleep from the night before.  Please bring back the website dashboard!

[SueC8]

Arghhhhhh!!!!! Logging my food diary on a cell phone sucks. I need a carb breakdown per meal or snack--not as interested in calories. Many of us diabetics manage the condition with carb counting!

I need the web based food log--this is so frustrating! So far Google has managed to make Fitbit unhelpful for diabetics and forcing us to use a cell phone means those of us with arthritis of the hands cannot use a full sized keyboard to manage our Fitbit, the tiny keyboard on a cell phone is impossible!

Way to alienate anyone with a disability!! 

We urgently need a web based interface! Oooooops--you had one until today. 

[oasisofice]

It is definitely gone now. Oh well, time to vote with the checkbook.

[SMarlo]

Feel the same way. If mine was not just 1 year old I would be switching
too. I still might.

[LJNeale]

I am visually impaired and use, or used, the website daily.  If you do not bring back the website, I will be forced to get another tracker.  I've had my fitbit for almost 10 years, but I think this change is horrible.  I'll give it maybe 2 months, and if it isn't returned, bye bye fitbit.

[cdorris20]

Yes! Please bring back the dashboard. It is MUCH better than the app. It's annoying, Google comes in and buys Fitbit then a year or so later you guys bring down the best part of my Fitbit experience. This is literally the only thing keeping me hanging on to Fitbit and I'm already looking for a new device and platform because of it.

[cdorris20]

Please bring back the dashboard. It is easier to use, the layout is ten million times better, there are many features only available in the dashboard that aren't available in the app. Logging food is even better in the dashboard. This going away is steering me towards finding a new fitness tracker and platform all together.

[SouthernBelle]

Many people have found better options, I’m sure you will also.

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[cdorris20]

It is very saddening that you would remove the desktop / browser dashboard. As a developer, I know it didn't take many resources to keep it going, you guys never even update it. I have always used the dashboard when possible and only resorted to the app when I had to on the go. The dashboard is more robust, user friendly, has more features than the app and even has a better layout. Losing the browser dashboard is enough to make me switch fitness trackers and platforms.

[oasisofice]

My thoughts exactly. Time to Move😎

[RAF21]

as a diabetic with a volatile glucose level, I've used the Versa 4 to monitor exercise and the browser dashboard to log everything I've eaten for the past 4 years to help in monitoring my blood sugar which is impossible to do in the phone app.  This is not good that the browser view is gone.  Not sure what I can do.

[2labz]

"Why is Fitbit collecting community feedback...?

Because your voice is important to us!"

Yeah, sure. The user's voice is "important" unless they ask for something Fitbit doesn't wanna do

[Rockzie]

I agree.  I have difficulty using it on my phone and would prefer to continue to have the option to use it on my computer.  

[Hrgolfer]

Removing the pc app is such bs no benefit to  users only to google profits

[SouthernBelle]

I’ll likely stop there on my way home.

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[jimaniac58]

I was planning on upgrading my device.  Not anymore. Google is just to big to give a crap about it's Fitbit users. Going to start researching and find something new. 

[largeobject]

A $2 trillion company can't afford to run a website that was already completely coded and up and running? Give me a break. What am I paying for? An app that sucks? Please turn the website on again.